Privacy Policy

Tomrods Limited is committed to the protection of your personal information. Policies and procedures have been designed to ensure protection. We recognise the concern our customers have about what information is collected from them and what we do with that information.

This statement is to provide you with reassurance and information about our use of your information.

This privacy policy sets out how Tomrods Ltd uses and protects any information that you give to Tomrods Ltd. Tomrods Ltd is committed to ensuring that your privacy is protected.  Should we ask you to provide certain information by which you can be identified, then you can be assured that it will only be used in accordance with this privacy statement.


What Information do we Collect? How do we use it?

When you contact us you will be asked to provide information concerning your business, such as your name, address, e-mail details and the like. We also ask for more general information about the business and your knowledge of us. We also ask for financial information for the purposes of setting up the necessary credit facilities. Where you purchase items we may request your credit card number to conclude the transaction or your mailing address to ensure proper delivery.

We request this information to deliver to you the best service we can. In addition, we use the information collected from you to help maintain accurate accounts, provide and change services and billing, answer your enquiries, market services and products, and generally to help make our services useful to you.


Disclosure of Your Information

We undertake not to share with or disclose or sell any personally identifiable information collected at our site with third parties, unless we have your consent to do so. The only time we would disclose information is where:

We are required by law
We believe it is necessary to protect the rights or property of Tomrods Limited, a customer or a member of the public
We feel it is necessary under our Conditions of Sale


Opting Out of Marketing Emails

If, at any time, you wish to have your information removed from our active databases please contact us by emailing


Accessing or Updating Your Personal Information

Only authorised personnel of Tomrods Limited have access to your personal information, which is kept in a secure environment. If you need to access your personal information or change this information, please contact us by email at

You may request details of personal information, which we hold about you under the Data Protection Act 1998.  A small fee will be payable. If you would like a copy of the information held on you please email to

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address.  We will promptly correct any information found to be incorrect.


We are committed to ensuring that your information is secure.  In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.



Tomrods Limited ( use cookies in order to make the website easier to use.

A cookie is a small file, which asks permission to be placed on your computer’s hard drive.  Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site.  Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify, which pages are being used.  This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs.  We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us to provide you with a better website, by enabling us to monitor, which pages you find useful and which you do not.  A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies.  Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer.  This may prevent you from taking full advantage of the website.


Links to other websites.

Our website may contain links to other websites of interest.  However, once you have used these links to leave our site, you should note that we do not have any control over that other website.  Therefore, we cannot be responsible for the protection and privacy of any information, which you provide whilst visiting such sites and such sites are not governed by this privacy statement.  You should exercise caution and look at the privacy statement applicable to the website in question.


Your Responsibilities

Please keep in mind that no information transmitted over the Internet can be guaranteed to be completely secure. Whilst we strive to protect your personal information, we cannot ensure or warrant the security of any information you transmit to us via our website. These activities are conducted at your own risk. Once we receive your transmission, we make our best effort to ensure its security.


Contact Details

For any queries regarding our service, please contact us:
Phone 01845 528200

Registered Address:
Tomrods Ltd.
Hambleton Steelworks
York Road

Company Registration Number: 1137143
VAT Registration Number: GB171 4458 68